Amazon Delivery Van Accidents

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It’s not uncommon for Amazon delivery accidents to occur nowadays, especially with the influx of deliveries in recent years. Amazon has become a global force in the years since its founding in 1994. Amazon is an online marketplace where any seller can list their products for sale. Having the unique ability to deliver the products sold on their marketplace in short amounts of time has propelled the company past all competition, like eBay. 

COVID-19 and the pandemic that followed provided fuel to Amazon’s growth in early 2020. With more packages than ever shipping through Amazon’s delivery network, profits were not the only things increasing. The risk for accidents involving Amazon delivery drivers has also greatly increased due to a number of factors. 

If you’ve been hurt in a car or truck accident with an Amazon delivery truck, it is best to contact an experienced personal injury attorney. The team of lawyers at the Cueria Law Firm, LLC has decades of experience handling personal injury and auto accident cases, including Amazon truck accidents. Call our law firm today for a free consultation on your case.

Amazon Flex vs. Full Time Delivery Drivers

First, it is important to understand the way that Amazon delivery drivers are employed and how they are insured while driving. Amazon has independent contractors and part-time employees that are referred to as “Amazon Flex Drivers.” These drivers have to use their own vehicle and are required to have their own auto insurance. 

Amazon offers these drivers their own insurance add-on to supplement each individual’s personal policy, this policy is called “Amazon Flex Insurance.” Amazon Flex Insurance covers liability and underinsured/uninsured motorists, as well as contingent comprehensive and collision coverage. In order for this policy to be used, the driver must be actively delivering packages. This is similar to Uber and Lyft’s insurance in that the driver must be active on the job for this policy to take effect and provide coverage after an accident. 

Other delivery drivers work for Amazon through third-party delivery service partners (DSPs). These drivers deliver packages in Amazon’s delivery vans. Amazon controls who makes the deliveries, the routes taken and the merchandise delivered. DSPs cover driver wages, health benefits, as well as vehicle upkeep.

If you are in an accident with an Amazon delivery truck, it is important that you contact authorities and/or obtain any and all relevant information from the other driver involved in the accident. Obtaining this information from Amazon or other companies like Uber and Lyft may be more difficult than you think. It is most beneficial to get their information at the scene of the accident, so long as there are no injuries needing immediate medical attention. However, it is important that you do not let this conversation extend past exchanging information. 

Common Causes of Amazon Truck Accidents

Amazon has high quota expectations for its delivery drivers. With an expectation of 250-350 packages delivered daily (even up to 400 packages a day during peak times), and with many people needing an array of necessities during the pandemic and while quarantined at home.  The problem is, Amazon tracks their drivers and their delivery times very strictly. They track things like acceleration, braking, reversing, and phone use while driving. However, they do this in the name of efficiency–not safety. Drivers are expected to meet a success rate of 99.9%. This puts immense pressure on the drivers to meet their quota, all while risking the safety of themselves and those they share the roads with. Unfortunately, Amazon drivers are under more pressure to perform than ever and often feel rushed and overworked during these times. 

A car accident with an amazon delivery driver could be caused by:


  • Driver fatigue
  • Improper turning
  • Sudden lane changes
  • Aggressive driving
  • Intoxication
  • Distracted driving (phone, GPS, etc.)
  • Driving the wrong way down a one-way street
  • Lack of safety training from Amazon


Amazon provides quick training for new delivery drivers. However, they lack specialized safety training that is common among delivery services of Amazon’s size. According to Business Insider, Amazon ditched a five-day training program that the company proposed in 2018 after a year of deadly accidents involving Amazon truck drivers. In leaked memos, Amazon executives internally reasoned with canning the training by saying it would “bottleneck” delivery times due to new drivers having to take this safety training. Even with proper training, being overworked can lead to fatigue and a lack of focus–both common causes for collisions. Given the lack of training and high delivery quotas, Amazon delivery drivers are often under-trained and over-worked. These factors can sometimes be the cause of an accident. 

Common Amazon Accident Injuries

Due to the size and weight of Amazon delivery trucks and 18-wheelers, injuries following an accident can be severe. These trucks are typically carrying heavy cargo, and when operated by a reckless driver, collisions can even be fatal. Common injuries that can occur from an accident with an Amazon driver include whiplash and spine and traumatic brain injuries. These injuries are likely to occur when drivers are speeding, running lights, suddenly changing lanes, driving under the influence, or simply driving negligently or recklessly. 

Amazon Trucking Accidents

Amazon’s delivery network doesn’t include just delivery vans, their fleet includes 18-wheelers for hauling packages to and from delivery centers. Amazon truck drivers are expected to drive responsibly and obey the same rules as other trucks on the road. This includes a plethora of state and federal regulations and procedures enforced by a number of agencies. 

After an accident with an Amazon delivery or truck driver, the process of filing a claim is much more difficult than one would think because of most of their drivers’ classifications as independent contractors. If you attempt to file a claim directly against Amazon, your likelihood of success is not high due to this scheme. It is a way for the large company to avoid liability when one of their drivers is negligent and/or causes an accident. This complexity highlights the importance of obtaining an attorney to assist you with your case. 

If you’ve been hurt in a car or truck accident with an Amazon delivery truck, it is best to contact an experienced personal injury attorney after receiving medical care. The team of lawyers at the Cueria Law Firm, LLC has decades of experience handling personal injury and auto accident cases, including Amazon truck accidents. Contact us today for a free consultation on your case.


Our attorneys have helped hundreds of injury victims get the fair compensation they deserve so they can get back to their lives and their families.  Call Cueria Law Firm at (504)-525-5211 today!

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