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Reporting an Accident in an Uber Louisiana

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Reporting an Accident in an Uber Louisiana

If you have been involved in a rideshare accident, the experienced New Orleans attorneys at Cueria Law Firm may be able to help you get the compensation you deserve for your property damage or injuries. Our attorneys understand the complicated…

If you have been involved in a rideshare accident, the experienced New Orleans attorneys at Cueria Law Firm may be able to help you get the compensation you deserve for your property damage or injuries. Our attorneys understand the complicated insurance claims process involving popular rideshare companies like Uber and can make sure you know your rights after an accident in Louisiana. 

The Growth of the Rideshare Industry 

Ridesharing has become a very popular way to travel in cities across the country. It is estimated that there are 2 million Uber drivers and 65 million riders worldwide. An Uber Product Manager has stated that Uber drivers around the world spend approximately 8.5 million hours on the road each day. 

In Louisiana, there are more and more rideshare drivers every day. This growing industry brings additional opportunities for people to earn extra money by using their personal vehicles to drive passengers. It also provides a convenient and often more affordable alternative for people who want to get around their communities. 

Despite the popularity of Uber, there are some downfalls to having many new rideshare drivers on the roads. Drivers are required to utilize the Uber app while driving which can result in high rates of distracted driving among Uber drivers. Both full-time and part-time drivers may drive even when tired because they rely on the extra income that driving brings them. When they are not on the road, they are not making money. 

The rapid growth of this industry and the sheer number of rideshare drivers on the road introduces new questions regarding safety in the event of an accident. If you have been involved in an accident in an Uber or another rideshare vehicle, it is essential that you contact an attorney who is well-versed in the laws regarding rideshare companies. Our attorneys at Cueria Law Firm have helped many people in Louisiana understand their rights after an accident and get the compensation they are entitled to based on their injuries and property damage. 

What Happens After an Uber Accident 

The most complicated part of being involved in an Uber accident is understanding the insurance coverage available to the drivers, passengers, and other motorists or pedestrians involved. Uber’s insurance includes a $1 million liability policy as well as uninsured/ underinsured motorist coverage. The availability of this coverage depends on the “period” in which the event took place. Uber considers three “periods” when deciding the eligible coverage. 

Period 1: The Uber app is on, and the driver is waiting to receive a rider. During this period, the driver is covered by Uber’s limited liability policy of $50,000 injury per person, $100,000 total, and $25,000 property damage. The driver must have their own personal insurance policy to provide their primary coverage. Drivers can utilize Uber’s limited liability policy in the event that their personal insurance carrier does not offer coverage. 

Period 2: The Uber driver has been matched with a rider and is traveling to the pickup location. Uber generally provides up to $1 million of total liability coverage, $1 million of UM/UIM, and full coverage of vehicle damages with a $1,000 deductible during this period. If you were involved in an accident during period two, it is recommended that you contact an attorney who is experienced in handling Uber accident claims. 

Period 3: A passenger is in the car and en route to the destination. The same coverage applies as period two. In the unfortunate event of a collision during this period, it is often easiest to prove that the driver was in fact driving in period three. This can be very useful to support a driver or passenger’s claim. 

Steps You Should Take After an Accident with Uber 

Rideshare drivers and passengers should be aware of what to do in the case of a crash, especially if the accident has resulted in an injury. If you have been involved in an automobile accident, there are several necessary steps you must take to be sure that you are protecting yourself. 

Check yourself and others involved for any injuries. 

Like in any accident, the well-being of those involved is of the utmost importance. If there are injuries, contact the appropriate authorities as soon as possible. Call the local police, and they can contact emergency medical personnel. 

Document the accident and the accident scene. 

Gather evidence that can be used by your attorney in your claim. Using your smartphone, take photos of the damage to vehicles, injuries to motorists or pedestrians, or any other property damage that occurred. Talk to witnesses who observed the scene and ask if you can use their statement in your claim. 

Collect information from those involved. 

As you would in any accident, it is imperative to get the insurance, contact, and license information from the other motorists involved. Make sure that the contact information is current so your insurance company or attorney can get in touch with them if needed. 

Contact Uber and report the incident. 

If you were the driver or passenger in the Uber that was involved in the accident, contact Uber directly through the app and report the event. They will take down basic information about the incident and a representative from Uber, or their insurance carrier will contact you right away. As a driver, note that Uber often disables the accounts of drivers involved in accidents until the claim has been settled. 

How We Can Help 

Our personal injury attorneys at Cueria Law Firm in New Orleans have assisted many people just like you who have been involved in an accident in an Uber vehicle. Contact our office today and talk with one of our professional personal injury attorneys to determine if you are eligible for compensation.  


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Awards & Honors

Attorney Brent Cueria founded the Cueria Law Firm, L.L.C. located in New Orleans, in order to focus on the representation of injured individuals, where his true passion is. Mr. Cueria uses his past experience to diligently advocate for the injured and disabled clients he now represents against the insurance companies.




  • $2,000,000

    Hotel Premises Liability Settlement

  • $1,500,000

    Automobile Accident Settlement

  • $1,250,000

    Tractor Trailer Injury

  • $475,000

    Jones Act Seaman Injured in Oil Spill

  • $475,000

    Jones Act Seaman Orthopedic Injury

  • $400,000

    Passenger in Truck Crash Trial

Positive Client Reviews

Mr. Brent and his team his paralegals were very helpful in every step of the processes involving my legal dispute.They were completely understanding in every part of this.I am very thankful for them.
brandon newton
brandon newton
21:43 26 Sep 19
Had a Great experience. These guys are great and fast. They are on it. Y’all need to check out this law firm. Check them out u won’t be sorry but you will get a fair settlement because they are fair people. Been hurt??? Don’t wait. Call them today and let them litigate...
carolyn clay
carolyn clay
20:56 18 Jul 19
Brent is very professional and easy to work with. He made sure I was taken care of better than I expected. Very nice man and great team!
Kristin Marks
Kristin Marks
19:45 29 May 19
Mr. Brent Cueria does an amazing job! He was always available for any questions or concerns that I had. There was never a moment that he wouldn't take the time to help me out and keep me updated on the process of my case! A great attorney and an amazing guy!
Kevin Byrd
Kevin Byrd
15:59 08 May 19
Awesome caring firm that puts the clients needs first always. Brent was an exceptional lawyer and good person. I highly recommend Cueria Law Firm.
Cat D
Cat D
14:19 24 Apr 19
I had a good experience with this firm. The staff was professional and protected my personal interest. I would definitely recommend them.
Tameka Lewis
Tameka Lewis
22:35 07 Feb 19
Mr. Cueria was amazing, helped me beyond my expectations, they answer the phone and respond promptly to their clients. Very easy going, respectful, and professional.
April Washington
April Washington
21:59 10 Jan 19
Very nice reliable law firm... we really had good experience with him. And we are really thankful. I recommend him to everyone.
Salwan Ibrahimi
Salwan Ibrahimi
22:43 08 Nov 18
Mr. Brent is a great personal injury attorney as well as a caring attorney. He is always available to talk and answer all our questions. Mr. Brent does not take you on as just a client. He treats you like family.
Rashonda Matthews
Rashonda Matthews
17:11 01 Nov 18
The BEST in New Orleans!! I came into this office not knowing what would be the outcome of my case, and Brent assured me he got this! A big thanks to him and his staff for all your hard work!! I’m telling you if you need someone to represent he’s definitely the guy to call!! Love you guys! Until next time !😁
Allison Johnson
Allison Johnson
15:40 11 Oct 18
Highly recommended!! He’s a very caring attorney!! Gets the job done!!
Juju Giambe
Juju Giambe
21:14 22 Mar 18
Great experience. Very professional and personal at the same time. Highly recommended.
Hortense Ambrose
Hortense Ambrose
17:33 05 Mar 18
Mr. Cueria is very professional and works hard to assure that you received the best of outcome possible. Mr. Cueria and his staffed worked diligintly to give me the best settlement possible. I was very satisfied. -
Erica Ross
Erica Ross
13:17 07 Feb 18
I Love Mr. Brent. They handle me with tender loving care
Shannan Holmes
Shannan Holmes
08:55 30 Jan 18
This was my first experience ever having a lawyer and I was very grateful and it was very pleasant. Everything worked out for the best and I would definitely recommend Brent.
Lionel Vicknair
Lionel Vicknair
16:06 07 Dec 17

Talk to an Injury Attorney in

There are many factors that can affect the outcome of your case, but time is often the most important. Call Cueria Law Firm today to speak to an attorney about your claim, and get started on the path to physical, emotional and financial recovery.

The team at Cueria Law Firm is here to assist you in all steps of your case - setting up doctor's appointments, starting an insurance claim, requesting a rental car, and more. We understand life after an accident can be overwhelming, but you aren't going through it alone.

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